Privacy Policy

Last update: Jan 26, 2015

SupportYard ("Service") is maintained by A51 ("Company") and privacy of our users is very important to us. This Privacy Policy is a legal statement that explains how we may collect information from you and how we may use it.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page (there is a last update date below the page title).

Secured communication

Our Service and our Website used for promotion are located on two different domains: Service is located at https://supportyardapp.com and Website at http://supportyard.com.

Both of them are secured with SSL (Secure Sockets Layer) which provides an encrypted communication between your browser and our servers and it can be identified by a protocol prefix https://.

Information we collect

We collect information that your browser sends whenever you visit our Website and this data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We collect some non personal information from your use of the Service and aggregate such data for internal analytics.

Information we do not collect

We do not collect or store any billing information (card number and other details) on our servers.

The Company is using Fast Spring ("Payment Gateway") for processing payments and you can reference to their privacy policy for additional information.

How we use collected information?

All collected information is used only to improve the quality of the Service.

We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes.

We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Service (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.

Third party service providers

The Company uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

Although the Company owns the code, databases, and all rights to the Service, you retain all rights to your data.

Questions?

Contact us at support@supportyard.com.