Improve support, organize your team and make your customers happy.

Team collaboration

Easy collaboration between multiple agents so your team always knows who responds to whom and there's no collision.

Add new contacts easily.

Create a new contact

Contact's profile lists every conversation you had with them.

Contact details Contact

Assign the right team member to help your customers.

Ticket assignee

Subscribe multiple people to a ticket so they get a notification every time there's a new message.

Ticket subscribers

Use private messages that customers don't see for leaving notes and internal collaboration.

Private reply

Agent Colision Detection prevents a reply to the same ticket from multiple people.

Agent collision detection