SupportYard is perfect for entrepreneurs and small business who can't keep up with all the customer emails they receieve. Now you can keep all emails in one place and assign your team members to answer from the shared email account.

It's to easy to use, they can start answering within minutes with no training.

How it works

Customer sends a message

You set up an email adress to which your potential and existing customers send inquiries. You don't need more than one email, set up different departments, or give unrestricted access to the account to anyone - just use SupportYard.

SupportYard creates a ticket

When you receive an email from a customer, that email becomes a ticket in SupportYard. Then you can assign it to one of your agents and track the conversation history.

Agent responds from SupportYard

When an agent gets assigned, they respond to the email from within SupportYard and mark the conversation as 'Working' or 'Closed'. The response is just like a regular email to your customer so they feel like it's a personal reply.

Features

Easy ticketing
Easy Ticketing

The app is very easy to use and your new team members can start replying within several minutes of training.

Easy Ticketing

The app is very easy to use and your new team members can start replying within several minutes of training.

Team collaboration
Team Collaboration

Easy collaboration between multiple agents so your team always knows who responds to whom and there's no collision.

Team Collaboration

Easy collaboration between multiple agents so your team always knows who responds to whom and there's no collision.

Personal productivity
Personal Productivity

Quickly scan conversation history and respond to each customer email with utmost efficiency.

Personal Productivity

Quickly scan conversation history and respond to each customer email with utmost efficiency.

View all features

Try for Free

30 days of free trial. No credit card required. Cancel at any time.

Have Questions?

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